I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | extremely happy with it The poster we ordered just arrived and everyone at our company is extremely happy with it. The colour, the sharpness and the quality of the mount are all beyond our expectations. Thanks.
Bob Y., Toronto | Thanks for your assistance I now have all custom boards/panels. They are beautifully sized and constructed. I so appreciate that you included wire and hanging devices. A bonus, for sure!
It was a bit harried at first. I needed to head to the San Francisco DHL warehouse to get a box that was never delivered!!! Still, all is well that ends well.
Thank you for all of your assistance. I hope to do business with you in the future.
Mahsa, | Absolutely stunning... I just received my canvases and have to say, on first blush, they are absolutely stunning.
Thank you very much.
Kristi, Edmonton |