Did not come with spacers :(
KeenART: Spacers are optional for shadowbox frames and can be purchased separately based on the depth required.
Lianne A., | It looks amazing but ... Thank you so much for the print. It looks amazing. The only thing I was a little concerned over was that the box had gotten wet during shipping. It didn't affect the print at all but it made me concerned that there wasn't an extra bag or plastic wrap around the foam protector. Overall the canvass looks great. Thank you so much!!
Sarah, Houston | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | very happy ... I received a small frame and some corner samples very quickly and am very happy with the quality. Beautiful selection of natural wood frame options, ready to insert a mounted artwork, fit perfectly and I really appreciate having all the hanging hardware included.
Radina D., Delta |