I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Craftsmanship are first-rate! Just a quick follow-up note to convey how pleased we were with the canvas image you produced for us. My son loved his big tiger image!
The image quality is stellar and the framing finish and craftsmanship are first-rate!
The canvas was well packaged and was delivered in perfect condition.
I’ve operated a communication design business in my city for 30 years, so I’m constantly working with vendors in the print, display and fabrication industries. I can comfortably say the quality of your product is among the best I’ve seen in that time.
Keep up the good work, and I’ll be sure to keep KeenARTS in mind for future business and referral to others.
Kaaabas, | Appreciate it enormously... Thank you so much for the beautiful canvas of the pic of my Sunset in Oz.... I will have happy memories of my beautiful trip every day when I wake up...it's already on my bedroom wall.
Thanks for the excellent and quick service.
I will not hesitate to place more orders with you!
Once again thanks for keeping my memories alive!!
Appreciate it enormously...
Sue, | 5 out of 5 stars I received my prints today. I must tell you I was very impressed with your workmanship on the printing and mounts and was also very relieved to see the excellent packing job that you did to ensure their safety. You guys get 5 out of 5 stars.
I would not hesitate on hiring you again and will recommend your company to others. Thanks!
Cheers
Al, |