I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | EASY web interface Quality printing, super quick service EASY web interface...Great job!!!
Brian, Seattle | Not happy My order is missing an item. Overall, I am happy with your product and service. The stretcher bars are of a good quality and easy to assemble. Order processing is fast, no delays in shipping. Thank you.
Jenny, | Fantastic job. Fantastic job. I absolutely love my print. I bought some new bedroom furniture, and the old print didn’t fit over the higher headboard. A friend suggested I use one of my own pictures from Tofino. I knew I wanted something long and narrow, so I cropped one of my sunset shots of Crystal Cove, uploaded the file, and it was so easy. The size options popped up, I selected the one I wanted - 20 x 45, and had the final product in my hands within 5 days. I will definitely do it again. Can’t wait to see what shots come out of my next trip, and what new “art” I can get for the walls then.
Brenda, Coquitlam |