SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | Return customer. Nice frames, great value! Simple intuitive website that makes it easy to order frames, and with liners. The liner joins could be a little tidier, but overall an excellent framing company that I will use again
Lorne Rothman, | I ordered 12 frames middle of July. One was delivered on July 25th but the other 11 are still not here three weeks later. The delivery time is not worth the savings and there has been no communication in the meantime, so no idea what\'s going on. Not happy
Rainer H., | My custom canvas arrived today. They did a great job and shipping was right on. I will definitely order from them again.
Gary, |