I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Very Fast turnaround on my frame and free shipping is a plus.Unfortunately the frame was oversized so my canvas is a sloppy fit. Over 1/8\" gap between canvas and the rabbet inside the back of the floater frame can be seen. Next time I guess I need to take 1/8\" of my canvas measurement.
S Faubert, calgary | but it's beautiful I received my enlarged photo, one that is very special to me. I had concerns about it being blurry, being enlarged as much as it was, but it's beautiful. I'm very happy with the way it turned out. Thank you.
Esther, Toronto | all is good I wish to let you know that I have picked up my order...all is good -- thank you
Natasha, |