pleased with the quality My first time to purchase frames from you. They arrived today and are already hanging. We are very pleased with the quality. agree=on
Lee, Edmonton | THANK YOU! Hello Everyone,
I hope you are well. I did not have time to communicate with my son after receiving and passing to him the package with my order re-done by you. Sorry for late e-mail due to that!
This time it is done PERFECTLY! My son is very, extremely happy, since it matches his dream picture of how it should look!
Thank you very, very much for your effort, your help, understanding and your support!
One more time - THANK YOU!
Tessna, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | So happy! Received the replacement frame and wanted to show you. I'm so pleased, it looks great. Thank you so much for expediting the delivery.
I am so very happy with the frame and especially your Company's customer service policy and staff.
Again, thank you, I really appreciate how this was handled.
Julie, |