I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | plaque mounts Hello KeenART.....The two plaque prints arrived. They look great, good job. Also well packaged. Please let the printer know he did a great job. Thank you......Cheers.........
Eric, | Good service You and your team clearly “ put in” for me and went the extra mile to deliver, to help me out of the bind I was in.
I greatly appreciate this.
As a modest Level customer for over 5 years I truly appreciate the express freight treatment you kindly upgraded my order to.
Both despatched orders arrived very well packed and as usual the picture quality is both superb and exceeding my expectations, given the limitations of our iphone photography
Thank you
Simba, | absolutely thrilled I just received my order and I'm absolutely thrilled with the results! Thank you so very much.
Cathy C.
Cathy, Ottawa |