custom frames Just wanted to say thank you for the solid frame product you delivered to my studio last month!
Omid, | THANK YOU! Thank you, once again, for sending a new canvas. We received it on Monday, and the canvas itself is perfect. The wrap is lovely and care has obviously been taken with the finishing. The colours are deep and rich and the canvas material is beautifully soft/supple. It looks amazing!
I would also like to say thanks for the fantastic job on the 6 other canvases I ordered. They are amazing and the clients are exceptionally pleased with them.
Again, I look forward to providing you with my business, and would be happy to provide a review of your services.
Jennifer, Seattle | caught me off guard. The four frames that I ordered all came in mint condition in a tidy manner. However, the largest floating frame for a 36” x 48” painting was a bit too large and the brackets wouldn’t work. Now I am left to make my own custom brackets to try to make this work. Considering this was a $350 frame, this caught me off guard.
Mark R., Edmonton | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |