I wanted to reach out and thank you all for being “pros” I’ve ordered 3-times from you now and every time it has been seamless, no issues, timely and exactly what I ordered. Please continue being such a reliable source for Canadian artists. Thank you, Greg H.
Greg H., | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | Terrific Mosaic effect I received the print of my order and it is terrific. I know the mosaic aspect is not perfect but it serves my purpose very well. In fact I would like to place a second order using the same mosaic pictures and a different main photo.
Diana, |